Wednesday, May 28, 2008

Customer Service

The other day, a friend who works at the customer service desk of a department store told this story:

A woman called and said. “ I just got home and I noticed there was only one shoe in the box of shoes I bought today.”

Customer Service Rep: “Didn’t you check that there were two shoes in the box when you bought them?

Customer on the phone: “No. I tired the shoe on and didn’t realize the other one was missing.”

CS Rep: “Okay, just bring it back and we’ll refund your money.”

Customer: “Oh, no, I like the shoe. I just want you to look for the missing one.”

You can’t make this stuff up.

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